Frequently Asked Questions

For your, convenience Plushbyus.com accepts Paypal, Visa, Master Card, and American Express for now
You can return your jacket’s order under the Plushbyus.com easy return policy. If you are not 100% satisfied with what you receive, you can return it back for an exchange/refund. Learn more about our return and exchange policy
Your complete order details, including the price of each jacket item, order number etc will be sent to you via email.
Sizes are available in both inches and centimeters for your convenience, you can refer to our size chart.
Orders can be canceled before the item is shipped. However, if the product has already been dispatched, you will have to receive it and then apply for a return.
You can contact our Customer Care Department at support@Plushbyus.com
Custom made to measure sizes are available under the section Custom Jackets. Please select the jacket you wish to purchase and before checkout, please enter your measurements
Plushbyus.com is an online store. We do not have any retail shop